Frequently Asked Questions
The following notes are intended to help you if you have a question about getting help from eBid Widgets, by Kimbo!,
either direct or via the eBid auction site, or have any sort of query about service, delivery etc. If the information you require is not
here, please don't hesitate to use the contact form or send me an email.
How can I pay?
How you can pay depends on whether you are in the UK, as I am, or are an overseas (non-UK) buyer.
Overseas first: If you are not a UK buyer for whom the GB Pound Sterling is the normal currency,
then you must pay using PayPal. I will be happy to send you a PayPal invoice. This will be
presented in pounds sterling, and the currency conversion will be done automatically by PayPal
themselves. Please note that I have no control over the exchange rate they use, so please do not
ask me "how much is that in dollars" as I can't tell you what it will be -- you just pay the bill
as presented, thanks. New!You can now pay using Google Checkout, contact
me for details.
UK payers with sterling accounts have more options. You, too, may pay using PayPal, and I will
be happy to send a PayPal invoice to make this a simple procedure. Alternatively you may pay using
a sterling cheque, postal orders, or by Internet banking transfer. If you wish to do the latter,
just ask for my bank account details and I'll be happy to provide them.
Buyers who wish to collect tangible items in person may do so by prior arrangment only, when cash
payments are perfectly acceptable. Please do not send cash through the post, unless you are
totally happy to cover the risk yourself. If I say the money has not arrived, you must be
content to accept that. Any doubts, don't do it! Thanks.
What if I'm not happy with my service
If you are in any way unhappy with your item, please contact me immediately.
As a business seller I will respect all of your rights under Distance
Selling Regulations (DSR) and the Sale of Goods Act (SOGA). In addition the
Electronic Selling Regulations also apply. Effectively, this means
that you have the right to return anything you don't like, within seven days, using
the same or equivalent packaging and service as was used to ship it to you. In the case of
electronically delivered items this just means saying you don't want it. I will
refund your payment and will usually refund your return shipping also but you must contact
me first for this to apply. Books returned unannouced will be shipped at your own cost, thanks.
Why are some items on eBid and some only here?
Everything I can, I list and sell on eBid - that's my main outlet. But eBid has a few rules
about not sellng intangible items. This is intended to stop the lists being filled with
dodgy ebooks and get-rich-quick schemes, but unfortunately it also means I can't sell you
time or a phone call, since these things can't be wrapped in a parcel and posted!
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